Product conditions at Leapp
Why pay top price for 'new' when refurbished performs just as well?
We live in a society where the latest gadgets seem to be the norm, but let's be honest: the innovation in smartphones and laptops is now so mature that the urge for "always newer" is mainly a significant drain on your wallet and the environment. At Leapp, we believe in breaking that cycle. All our refurbished Apple products are 100% technically sound and have more than enough battery capacity (at least 85% for iPhones!) to get you through your busy day effortlessly.
Each device is carefully tested, cleaned, and repackaged by us. Is a speaker crackling? We replace it. Does a battery drop below 85%? We install a new one. The only differences between our grades are purely cosmetic. The more signs of use you accept, the more money you keep in your pocket. It's that simple.
💡 Leapp insight: The reality behind signs of use
Our technicians see hundreds of iPhones and MacBooks pass through weekly. What we observe in practice is that the technical lifespan of Apple hardware has exponentially increased in recent years. A casing might get a dent or a scratch from being in a jacket pocket with keys, but the motherboard, processor, and sensors inside are extremely robust. A 'Visibly used' device will technically last just as long as a device you've just unboxed. Cosmetic damage does not affect performance one bit, but significantly lowers the purchase price. That is the smart route to circular tech.
The grades at a glance
| Condition | Cosmetic Features | Technical Condition | Price Advantage |
|---|---|---|---|
| ⭐️⭐️⭐️⭐️⭐️ Like new | Minimal to no signs of use | 100% in order (Tested & Checked) | Affordable |
| ⭐️⭐️⭐️⭐️ Lightly used | Subtle signs (e.g., hairline scratches) | 100% in order (Tested & Checked) | Very affordable |
| ⭐️⭐️⭐️ Visibly used | Clear signs (e.g., scratch or small dent) | 100% in order (Tested & Checked) | Maximum savings |
Choose the condition that suits you
⭐️⭐️⭐️⭐️⭐️ Like new
- Hardly distinguishable from new
- No to minimal signs of use
- Perfect for those who want the 'new experience' without paying the top price
Technically perfect. This device looks as if you just took it out of its packaging.
⭐️⭐️⭐️⭐️ Lightly used
- A few small hairline scratches on the screen or casing
- Visible, but extremely subtle signs of previous use
- The ultimate balance: excellent value for money
Technically perfect. Ideal for those who want to save significantly without compromising on daily functionality.
⭐️⭐️⭐️ Visibly used
- Clear signs of use such as deeper scratches or small dents
- Functions internally just as powerfully as the other grades
- The absolute winner for the shrewd, environmentally conscious buyer
Technically perfect. You accept a bit more character on the outside and, in return, benefit from the lowest price.
Certainty above all
Because we fully trust our strict testing methods, you never just buy a used item from us. You buy certainty. Do you want to read the small print and know exactly how we protect you? Then directly view our transparent warranty conditions. Are you curious about the steps we take to combat e-waste and extend the lifespan of hardware? Then delve into our extensive background article on refurbishment at Leapp.
Frequently Asked Questions about Leapp Grades
Does the cosmetic grade affect battery life or performance?
No, absolutely not. Whether you choose a 'Like new' or 'Visibly used' device, internally they have been identically tested and approved. For all iPhones, we strictly check the batteries, and they only leave our premises with a battery capacity of at least 85%. If the capacity is lower? Then we will install a new battery beforehand free of charge.
Is 'Visibly used' a safe purchase if I want to use my device for a long time?
Absolutely. 'Visibly used' simply means that the previous owner used the device more intensively (without a case), resulting in cosmetic scratches or a dent in the aluminum casing. However, the internal chips, sensors, and cooling work 100% as they should. It is the most circular and advantageous choice for those who want to use their tech for a long time without paying the top price.